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Quality Associates

Electronics Manufacturing Solutions Provider

Manufacturers' Representatives serving MI, OH, IN, KY, WV, W. PA

Primary contact for:

West and Northern Michigan

Steven Neumaier

C- (313) 909-6013

O- (810) 227-7643

steven@qa-rep.com

Primary contact for:

East Michigan, N. Ohio, W. PA

Brad Kendall

C- (734) 646-3500

brad@qa-rep.com


Primary contact for:

S. Ohio, Indiana, Kentucky

Ken Japhet

C- (503) 507-7770

O- (513) 685-3515

ken@qa-rep.com


The Quality Associates team

Steve Neumaier started Quality Associates in 1990 and has been focused on the Michigan market.  He has primarily been focused on capital equipment, but has represented some consumable/distribution lines over the years as well.  Steve has always been very project focused, focused on helping his client base solve problems and grow.  Steve is a degreed engineer (University of Michigan) who decided to move into sales many years ago.  Thus, he is very technical in his sales approach and brings a consultative approach to his sales techniques.  Steve’s many years calling on the Michigan market has him extremely well known, trusted, respected, established, and tied into the client base.



Brad Kendall is a degreed Manufacturing Engineer (Eastern Michigan University) with 14 years (1986-2000) experience in manufacturing engineering in both the industrial computer electronics and automotive electronics industry.  Since 2001, Brad has been a manufacturer’s rep with REStronics and EAP.  In 2017, Brad joined Steve at Quality Associates, excited for the opportunity to be working with Steve.  Brad brings new excitement and motivation to grow the business and sales.  Having worked the Michigan (and Ohio) markets for 18 years, Brad is very highly respected and well tied into the client base.  In all his experience as a rep, Brad has thrived in both capital and distribution/consumable product sales.  Brad is very well tied into the distribution network and enjoys working with distributor partners doing buddy calls and local table top shows.  Brad has used and sold nearly every type of capital for PCB assembly as well as everything for the electronics bench including the bench (ESD controls, chemicals, hand tools, soldering stations, rework stations, microscopes, mag lighting, solder).  With his background, Brad sells with a technical sales approach and offers a lot of hands on demonstration and training for his clients.



Ken Japhet comes to Quality Associates with an extensive background in capital equipment, technical knowledge and sales experience. After serving in the US Air Force in the mid-1980s, Ken started his career in the equipment business.  Ken worked on the manufacturing floor assembling electric & hydraulic control systems for process equipment. Ken moved on to service/installation and then to engineering. Eventually Ken stepped into sales where the experience he gained in previous technical roles, and an uncanny understanding of how machines work, make him an asset to his employers and customers. Since moving to southern Ohio in 2017, Ken worked in the electronics assembly industry overseeing the SMT process.  Ken's time spent on the electronic assembly plant floor has added valuable knowledge to his extensive experience. Ken brings an authentic and ethical professionalism to his interaction with clients.  Ken joined Quality Associates in September 2019 and has been doing a fantastic job in his territory even while having to work twice as hard learning the client base during Covid restricstions in 2020!

Quality Associates

PO. Box 539

Wolverine, MI. 49799

(810) 227-7643